Returns & Exchanges

We want you to be completely satisfied with your Moroccanoil experience, which is why we offer a 30-day return policy for products purchased directly from our official website. If you are not happy with your purchase, you may return the unused portion for a full refund of the purchase price.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to begin the request process.

• 2.
  Print Your Label

  Once your return is authorized, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Products

  Securely pack the items in their original packaging, ensuring all caps are tightened to prevent leakage during transit.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.